We strive to provide our guests with an exceptionally clean, safe, and friendly Inn experience. The following Inn’s Policy/House Rules have been established based on industry standards, management and operational procedures, and our personal experience of owning and operating the Book Nook Inn. These Inn’s Policy/House Rules are considered a part of our reservation agreement with you. As our Inn’s guest, by reading and signing our Inn’s registration, you are agreeing to abide by all of our Inn’s Policy/House Rules, terms and conditions, and procedures. These Inn’s Policy/House Rules are presented here to help promote our guests’ safety and enjoyment and to ensure that each guest is aware of the understandings between Book Nook Inn and the guest. Our Inn’s Policy/House Rules may change from time to time, so please check back often.
NO SMOKING IN ROOMS, ONLY IN DESIGNATED AREAS
For safety and to assure that our facility is not exposed to items or actions that create an odor that is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, the use or diffusing of patchouli oil or other strong-smelling plant-based essential oils or synthetic products in our facility.
Guests are encouraged to notify Front Desk staff immediately if they smell cigarettes, marijuana, or other objectionable odors. This policy is not intended to stop people from smoking but to regulate where they smoke and how it affects others. Book Nook Inn provides many open spaces outside rooms, such as private terraces, a swimming pool area, and by the pond. Marijuana is prohibited at all times.
CANDLE, INCENSE, ESSENTIAL OILS:
Candles, incense, and essential oils (diffusing, vaporizing, etc.) are prohibited. These items and activities will be treated as smoking, and a fine will be assessed. The guest may be evicted with no refunds.
NO-COOKING, COOKING APPLIANCES, COMBUSTIBLES, OR FIREWORKS:
Our guests, staff, and facility safety are extremely important to us. Preparation of food in guest rooms by any type of cooking appliances are prohibited. Open fires, flames or cooking grills, either charcoal or gas, and fireworks are not allowed anywhere on Inn’s property.
GUARANTEED RESERVATIONS:
All reservations must be guaranteed with a deposit. Guests must be 18 years and older. We accept credit cards or cash in US Dollars. We do charge $35 deposit at the time you make your reservations. Please make sure to receive a reservation confirmation number when you make a reservation. Reservations must be canceled seventy-two (72 hours), Inn’s time, prior to your arrival date in order to avoid a one (1) room night, plus tax cancellation fee. Reservations will be held until 4:00 pm. the afternoon following your scheduled arrival date. If you have not checked in by that time, a NO-SHOW charge of one room night, plus tax, will be charged to your deposit account, and the balance of your reservations will be canceled. Book Nook Inn is not responsible for weather conditions, personal emergencies, or schedule changes.
CHECK-IN TIME:
EARLY CHECK-IN/PRE-REGISTRATION:
Early check-in is offered based on availability. If you require a guaranteed check-in for arrival before 2:pm, then please contact us directly to see if we can accommodate your request.
CHECK-IN REQUIREMENTS:
Guests must be at least 18 years old to check in at Book Nook Inn. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government-issued photo identification (State driver’s license, passport, etc.) at check-in. A means of payment in the name of the guest registration is also required.
PAYMENT AT CHECK-IN:
We require payment of the full amount of your intended stay, plus tax at the check-in.
GUEST REGISTRATION:
We require valid contact information from the guest making the reservations including first and last name, address, phone number, and signature. The names of all guests occupying the room must be registered.
CHECK-OUT TIME:
Room rental period expires at 11:00 a.m. Additional day charge, plus tax may apply for late checkout.
CHECK-OUT PROCEDURE:
Check-out time is 11 a.m. Please check-out with staff so that housekeeping may begin cleaning your room as soon as possible. If you require a later check-out, please contact staff prior to the day of your departure and we will do our best to accommodate your request but it depends on availability. A charge may apply for late check-out.
SPECIAL REQUESTS:
We will make every effort to honor special requests such as a specific room, extra blankets, etc. upon your arrival. All special requests are noted on reservations and we will do our best to accommodate. However, the availability of these items cannot be guaranteed in advance.
PAYMENT:
All reservations and registration must be guaranteed with payment. We accept all credit cards and cash (US Dollars). All guests are required to present a valid mean of payment at check-in.
CHECKS AND CHECK CASHING:
We do not accept checks, unless they are process 10 days prior to arrival at the Inn. We do not provide check cashing services.
DEPOSITS AND GUARANTEES:
There is $35 deposit required to make an individual room reservation. However, valid mean of payment is required at the time of booking to guarantee the room and secure the reservation period.
RESERVATION AND PAYMENT FOR GUESTS BY PRIVATE THIRD PARTIES:
Generally, third party payment is not permitted. if you will not be physically present at the Inn, we must receive full payment of the intended stay including a copy of your ID, passport or driver’s license. You will be responsible for any and all damages and loss. We reserve the right to refuse reservation at any time for any reason.
GIFT CERTIFICATES & PREPAID BOOKINGS:
Please contact the Book Nook Inn directly to redeem gift certificates. Book Nook Inn does not accept some gift certificates for payment.
TAX EXEMPT GUESTS:
If you are Tax Exempt, please have your tax exempt certificate with you at check-in.
RATES:
All rates are quoted in US Dollars, plus tax. Rates may increase without notice. Rates as advertised on the Book Nook Inn Reservation desk or promotional material are subject to change at any time and may increase or decrease at the Inn’s discretion.
RIGHT TO REFUSE SERVICE:
Book Nook Inn is privately operated. We reserve the right to refuse service to anyone for any reason(s) and that does not violate US or Texas laws. Book Nook Inn has a zero-tolerance policy in which we will refuse to admit or refuse service or accommodation in our Inn or may remove a person, without refund, who refuses to abide by the reasonable standards and policies established by Book Nook Inn. Book Nook Inn may refuse service or evict a guest: for refusal or failure to pay for accommodations, is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion as to disturb the peace of other guests or is not in compliance with state liquor laws; acts in a disorderly fashion as to disturb the peace of other guests; is unable to properly supervise their children at all times, seeks to use the Inn for an unlawful purpose; seeks to bring into the Inn: toxic substance, that is unlawful to possess and that may be dangerous to other persons; destroys, damages, defaces, or threatens harm to Inn’s property or guests; causes or permits persons to exceed the maximum allowable occupancy of room, refuses to abide by the reasonable standards or policies established by Book Nook Inn for the operation and management of our establisment.
QUIET HOURS:
10:00 p.m. to 9 a.m. If you become aware of a disruptive guest, please contact Stafff immediately by phone or in person. Televisions, voices, or other devices must be kept at a respectful low level at all times. Doors should be opened and closed quietly. No congregating or running on decks or in main house.
VISITORS:
No visitors after 10:00 p.m. Visitors must notify Staff upon their arrival. Visitors must be accompanied by the registered guest at all times. Visitors are not allowed to use guest amenities including services in the Inn, breakfast, Pool, etc. As a registered guest, you are responsible for your visitor at all times.
BOOK NOOK INN BREAKFAST:
Our Breakfast is free to registered guests only. Visitors may not join a registered guest for a free breakfast. Visitors may pay $15 per person for their breakfast.
DISCOUNTS:
Any other discounts are decided by the Management and are granted as a favor.
CANCELLATION:
Book Nook Inn is not responsible for weather conditions, personal emergencies, or schedule changes. Reservations must be cancelled seventy two (72 hours) Inn time, prior to your arrival date, in order to avoid a one (1) night full room cancellation fee. If reservations are cancelled less than 72 hours before the arrival date, you will be charged the full room charge plus taxes. If you are staying more than one (1) night, only the first night and taxes will be charged. If you cancel any reservation, you must obtain and save the cancellation notification.
NO SHOW CHARGES:
Failure to check in on the scheduled arrival date for a reservation guaranteed will result in a No-Show fee being charged to your deposit. You will only be charged the first night, one (1) night’s full room rate plus taxes and the balance of the reservation will be cancelled.
GROUP RESERVATIONS:
Large group/Block reservations must be cancelled three (3) weeks prior to arrival date. Reservations cancelled after that date may be charged one (1) full room charge plus tax for each room reserved and the balance of their reservations cancelled.
DO-NOT DISTURB AND ACCESS TO ROOMS:
To provide all of our guests with exceptionally clean and safe Book Nook Inn experience, we provide daily housekeeping. Our Housekeeping Staff will honor the “IN” door hanger once during a twelve-hour period indicating that the room is occupied. The Housekeeping Staff is required to enter the room at subsequent times to clean the room, check for safety, and verify the condition of the room. Management reserves the right to enter a room with a known status of “IN” for reasonable purposes, such as an emergency, housekeeping, maintenance, verify that the room, its furnishings, and mechanical equipment are intact, or to address or prevent a violation of our Inn’s Policy/House Rules. In the event of suspected illegal activity, management reserves the right to summon law enforcement to aid in eviction. The right to privacy ends when an Inn’s Policy/House Rule is broken. Law enforcement will be granted immediate access to Inn’s property and rooms of evicted guests.
CHILDREN:
Well behaved children of all ages are welcome. Children aged 4 and under stay for free when sharing a room with one or more paying adult(s), using existing bedding. As the parents, guardians, or chaperones of children you are personally and legally responsible for and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the Inn property unsupervised. Children are not allowed in the Pool or Pond area without being accompanied and supervised by their parent/guardian/chaperone.
ADDITIONAL BEDDING:
A limited number of air mattresses and baby cribs are available upon request. Availability is on a first-come, first-served basis for all the rooms. Maximum capacity of baby cribs is one (1) per room. For safety, pillows are not provided for cribs.
MAXIMUM OCCUPANCY:
Room occupancy requirements are based on safety restrictions. Standard Room maximum occupancy is 3. Availability is on a first-come, first-served basis for an all the rooms. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom for proper accommodations or vacate the Inn.
ROOM KEYS:
Room keys are issued to the registered guest(s). No room keys will be issued to youth under 18 at any time. I.D. is required if you have lost your key and require a duplicate. Please return room keys to Front Desk at Check-out.
HOUSEKEEPING/ROOM INSPECTION:
Housekeeping is provided daily between the hours of 11 a.m.-2 p.m.
LINEN CHANGING:
Your comfort is very important to us. For guests staying multiples nights, bed linen is changed on a rotation schedule. Used towels are exchanged for fresh towels daily. Housekeeping will be happy to change your bed linens and make your beds each day, if requested. Please contact Staff if you have any additional questions or concerns.
LOST & FOUND POLICY:
Book Nook Inn assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please contact us immediately and we will try to assist you in locating your lost item.
FOUND ITEMS:
Book Nook Inn is not responsible for any item left behind by a guest. However, any item, with the exception of perishable items, left behind by our guests and found after departure by Housekeeping will be collected, logged in, and kept in a secure location for collection by the owner for up to fourteen (14) days. Reasonable effort will be made to notify the guest that an item has found. Perishable items, underwear, and miscellaneous toiletries are discarded.
RETURN:
We would be happy to return your lost item(s) to you. You will be charged a packaging fee and sending cost that can be paid by credit card. A separate receipt will be mailed to you. Book Nook Inn is not responsible for any item lost or misdirected during shipment..
UNCLAIMED ITEMS/NO CONTACT:
Lost & Found items are held for fourteen (14) days while we attempt to contact the guest. If guest contact information is incorrect or cell phone mailbox is full and we are unable to contact the guest during the fourteen (14) day holding period, the unclaimed item(s) will be stored for 3 months. After this deadline the unclaimed item (s) are thrown away, given to local organizations, or disposed of accordingly by Book Nook Inn.
ALCOHOL POLICY:
Registered guests of legal age may bring their own alcoholic beverages to consume during their stay. Alcohol consumed during special events served by a licensed caterer with permit to serve/sale alcohol is restricted to those 18 years old or older and can only be consumed at that event venue.
BICYCLES AND MOTORBIKE:
Bicycles, Motorbikes are not permitted in guest rooms. Depending on available space, Staff will be happy to secure these items in our parking area. We assume no liability for theft, loss, and/or damage, and you waive any and all such liability.
IN CASE OF EMERGENCY OR FIRE:
Please notify Staff in the event of a fire or other emergency. Lighted exit doors exist for each room.
FIRE SAFETY POLICY:
The Inn is fully equipped with FIRE EXTINGUISHERS. Please check the location on your terrace once entering the room and this is very important.
NO IN-ROOM PARTY:
Book Nook Inn enforces a No In-Room Party Policy to ensure we can protect the Inn and our guests at all times. No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on these premises. In the event of a disturbance, one polite request (warning) will be given to reduce the noise. If our request is not followed, the guest will be asked to leave the Inn without refund. Registered guest(s) is responsible for all persons visiting. Non-Registered visitors are only permitted until 9:00 P.M.
WiFi ACCESS:
Access to our WiFi is free for our registered guests. The WiFi signals are subject to change without notice depending on the room’s location, the status of our WiFi-equipment, and interference from other local wireless signals. Book Nook Inn assumes no liability for guest use.
ENFORCEMENT:
All staff is trained and required to respond to potential violations of our Inn’s Policy/House Rules. Guests who refuse to abide by the reasonable standards and policies established by Book Nook Inn for the safety of all guests, staff, owners, property and the operation and management of the Inn will be evicted, with no refund.
TERMS & CONDITIONS:
Book Nook Inn makes its best efforts to ensure that all the information that appears on its website is accurate. However, no warranty, expressed or implied, is given that the information provided on this website is error-free. Book Nook Inn does not accept liability for any errors and/or omissions and reserves the right to change the information published at any time and without notice.
LINKS:
The links provided on the Book Nook Inn website are for the convenience of site visitors and are provided in good faith. Book Nook Inn does not accept liability for the contents or links provided on such websites, nor does it accept liability for any indirect or consequential loss arising out of the use or connected with its website.
ILLNESS AND EPIDEMICS:
Book Nook Inn reserves the right to refuse accommodations to a guest arriving with a contagious disease. In cases where sickness occurs during the stay, please notify Staff. In the case of serious sickness, you may be requested to receive appropriate health care from a nearby healthcare facility. During epidemics, we are entitled to employ precautionary measures within our judgment or as required by local authorities.
INFESTATION:
The cleanliness of our rooms is extremely important to our guests. If you bring any infestation into your room or onto our Inn’s premises, we may charge you for any and all costs and expenses, including immediate or urgent response requirements and loss of room revenue, that we deem necessary to address the infestation.
PARKING AT OWN RISK:
Parking for registered guest(s) is free. All vehicles are parked at the risk of the owner. Book Nook Inn shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the Inn’s property. If a vehicle is left in the Inn’s parking lot after the guest has departed without the written consent of the Inn, Book Nook Inn reserves the right to have the vehicle towed at the owner’s expense. No vehicle repairs on the Inn’s premises.
DAMAGE AND/OR THEFT OF INN’S PROPERTY
You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room (s), Inn’s premises or property caused by you or any person in your party whether or not staying at the Inn during your stay. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Inn’s property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc. We will make every effort to rectify any damage internally prior to contracting specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
DAMAGE TO ROOM:
Damage to rooms, fixtures, furnishing and equipment including the removal of electronic equipment, towels, artwork, etc. will be charge at 120% of full and new replacement value plus any shipping and handling charges. Any damage to Inn’s property, whether accidental or willful, is the responsibility of the registered guest for each particular room. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued.
DAMAGE TO MATTRESSES AND BEDDING:
Damage to mattresses and linen including; towels, mattress pads, sheets, bedspreads, blankets resulting from the use of body oils, make-up, shoe-polish, etc. will result in a charge for the special cleaning, repair or replacement of the damaged article.
CHANGES OR MODIFICATION TO THE INN’S POLICY/HOUSE RULES:
Book Nook Inn reserves the right to amend, modify, change, cancel, vary or add to these Policies/House Rules or the arrangements and content featured on our Book Nook Inn website at any time without prior notice. Please check our website regularly for updates to our Policy/House Rules. Any modification to these Policy/House Rules that occurs before your departure is considered a part of your reservations agreement with us. A copy of these Policy/House Rules is located on our website.
Why stay at Book Nook Inn? The answer is uniqueness, relaxation, and a plethora of events that you can enjoy during your stay. Book Nook Inn is right on the edge of the famed Big Thicket National Preserve which encompasses 105,684 acres of biological diversity. On the preserve, you can hike, bike, canoe, take tours and in certain seasons hunt.
Book Nook’s well-stocked pond offers fishing and you won’t need a license since it is right on our property. The pond is stocked with catfish, perch, and bass. If you like to swim, we offer that also during the warm seasons.
In any season, Book Nook Inn offers elegant surroundings whether you are visiting friends, exploring the area, attending a conference, or just getting away to relax and rejuvenate your soul. Lamar sports, concerts, live stage performances, antique shopping, shooting machine guns, visiting museums, historic attractions, or fine restaurant dining are all within a short drive from Book Nook Inn.
Here at Book Nook Inn, we have this philosophy. We want this to be your experience, not ours. You don’t need to pet our dog, eat Stacie’s homemade granola, or talk to David about his latest book, guitars, or politics – just do whatever makes you happy. We offer lots of amenities to allow our guests to have an enjoyable experience while they are here. On any given night we could have guests traveling to visit family, a honeymoon couple, guests here for the funeral of a loved one, or business travelers with an important client meeting in the morning. Whatever your reason for being here, we will do whatever we can to ensure each guest receives everything they need to meet their specific needs. For some that simply means chatting in the dining room over coffee; for others, it might mean helping them plan their day trips to see all the different areas that the Texas Golden Triangle has to offer; for many, it usually means loads of hot water, soft, comfortable bedding, high-speed internet access, and complete privacy. We strive to deliver that for each and every guest. And we’re told we do a very good job of it…
We hope you will come and enjoy all that Book Nook Inn has to offer.